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How to set up review notification emails

MP Product Reviews can send an email notification when a customer submits a new review.

Open notification settings​

  1. From your Shopify admin, open MP Product Reviews.
  2. Go to Settings.
  3. Open Review notifications.

Turn notifications on or off​

Use Send new review notification emails to enable or disable new review emails.

When notifications are enabled, the app sends an email after a customer submits a review.

Change the notification email​

The app uses the store owner email by default.

To change it:

  1. Enter a valid email address in Notification email.
  2. Click Save.

If notifications are not arriving​

Check the following:

  • Notification emails are enabled.
  • The notification email address is valid.
  • The email is not in spam or promotions folders.
  • The review was submitted successfully from the storefront.

If the issue continues, contact support with your store URL and the expected recipient email.