Contact support for MP Product Reviews
If you need help with MP Product Reviews, you can contact our support team.
Contact support
You can contact us if you need help with:
- Setting up review widgets
- Adding review blocks to your Shopify theme
- Enabling app embeds
- Troubleshooting missing reviews or ratings
- Managing review moderation
- Exporting reviews
- Setting up SEO rich snippets
- Understanding notification or auto publish settings
Live chat
Live chat is available during support hours:
9:00 AM - 6:00 PM (GMT+7), Monday to Friday
To start a chat, open the app and go to Support center.
Email support
You can email our support team at:
When contacting support, include as much detail as possible:
- Your store URL
- The affected product page URL
- The review ID or reviewer name, if relevant
- Whether the issue is about reviews, widgets, app embeds, SEO, or exports
- A screenshot of your widget settings
- A screenshot of your Shopify theme editor setup
- Your theme name