MP Product Reviews troubleshooting

Use these guides when reviews, widgets, photo uploads, or SEO rich snippets are not working as expected.

📄️Reviews not showing

Troubleshoot MP Product Reviews reviews that are not showing on Shopify product pages.

📄️Star rating not showing

Troubleshoot the MP Product Reviews Star rating widget when it does not appear on Shopify product pages.

📄️Floating review tab not showing

Troubleshoot the MP Product Reviews Floating review tab app embed when it does not appear on Shopify product pages.

📄️SEO rich snippets not working

Troubleshoot MP Product Reviews SEO rich snippets and review JSON-LD setup for Shopify product pages.

📄️Review photos not uploading

Troubleshoot MP Product Reviews photo upload issues, including file type, file size, upload count, and disabled photo uploads.

📄️Storefront reviews not updating

Learn why MP Product Reviews storefront review counts, ratings, replies, and review lists may take a short time to update.