Troubleshooting MP Tracking Pixel

Use these guides when GA4 events do not appear, purchases are missing, DebugView is not showing events, or the Tracking snippet app embed cannot be detected.

📄️Events not showing

Troubleshoot MP Tracking Pixel events that are not appearing in Google Analytics 4 Realtime reports or DebugView.

📄️Purchases not showing

Troubleshoot missing GA4 purchase events from MP Tracking Pixel, including checkout completed events, API secret issues, temporary GA4 delivery errors, and purchase retries.

📄️DebugView not showing

Troubleshoot GA4 DebugView for MP Tracking Pixel by checking DebugView mode, gtag.js, the Tracking snippet app embed, and storefront testing steps.

📄️Snippet not enabled

Fix the MP Tracking Pixel app embed warning by enabling the Tracking snippet app embed in your current Shopify theme and re-checking setup.

📄️Credential errors

Fix GA4 Measurement ID and Measurement Protocol API secret validation errors in MP Tracking Pixel.

📄️Sync delay

Learn why MP Tracking Pixel changes can take 2-5 minutes to sync after creating, editing, activating, deactivating, or deleting a Tracking ID.