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Why are events not showing in GA4?

If events are not appearing in GA4, work through this checklist.

Check the Tracking ID​

  1. Open MP Tracking Pixel.
  2. Go to Tracking IDs.
  3. Confirm that your Tracking ID is Active.
  4. Confirm that the GA4 Measurement ID starts with G-.
  5. Confirm that the Measurement Protocol API secret is saved.

Check event settings​

Open the Tracking ID and make sure the event you are testing is enabled in Ecommerce events.

For example, if you are testing add-to-cart behavior, Product added to cart must be enabled.

Wait for storefront sync​

After saving or changing a Tracking ID, wait 2-5 minutes before testing again.

Test real storefront behavior​

Open your live storefront and trigger the event yourself.

Some checkout events only fire when a buyer reaches the matching checkout step.

Check usage limits​

If monthly usage has reached a limit, MP Tracking Pixel may prioritize checkout or purchase events and block less critical events.

Check GA4 timing​

GA4 Realtime and DebugView are useful for testing, but events can still take a few minutes to appear.