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Tracked purchases and event limits

MP Tracking Pixel uses monthly limits to keep event delivery reliable for stores on the current plan.

Default monthly limits

The current default monthly limits are:

  • 50,000 total events
  • 75,000 total event hard limit
  • 100 tracked purchases
  • 120 tracked purchase grace limit

What happens near a limit

When usage reaches the monthly event limit or purchase limit, MP Tracking Pixel can prioritize critical checkout events.

When usage reaches the hard event limit or purchase grace limit, MP Tracking Pixel can prioritize purchase events only.

Event priority modes

The collector can use these modes:

ModeWhat it means
NormalEligible enabled events can be delivered
Critical onlyCheckout started, shipping info, payment info, and purchase events are prioritized
Purchase onlyOnly checkout completed purchase events are delivered
BlockedEvents are blocked, such as when there is no active Tracking ID

Purchase retries

If a purchase event fails because of a temporary GA4 delivery error, MP Tracking Pixel can retry the purchase event up to 3 times.

This helps protect important conversion events, but it can also mean purchase events appear later than other events.